Can remotely-read electricity meters show inaccurate readings?

LA.LV's editorial team received a message from a reader concerned about the accuracy of his remotely-read electricity meter. He explained that over the past two months his bill had risen by about 20 euros, even though he believes his consumption habits have not changed. He asked whether the meter could be reading incorrectly or might be faulty, and where to turn for help.

Advice from Sadales tīkls

The grid operator explained that the first step is to review consumption data — checking which days or hours saw the highest usage and recalling which appliances were in use then. It is also worth considering whether the number of people living in the household has grown, whether usage habits have changed, or whether a new appliance has been introduced.

Sadales tīkls noted that ageing or poorly maintained appliances, such as boilers, refrigerators and freezers, can consume more electricity over time, as can devices left in standby mode.

How to check the meter yourself

If doubts remain, residents can run a simple test by switching off and unplugging all household devices and confirming that the meter's indicator light stops blinking. If concerns persist, a request for a meter inspection can be submitted via the e-st.lv portal. The inspection costs 66.62 euros, but the fee is waived if a fault is found.

Detailed consumption data — broken down by month, day or every 15 minutes — is available free of charge through the electricity supplier's or Sadales tīkls' customer portal. The company also noted that unexplained increases in consumption can result from faults in a home's internal wiring, recommending that a qualified electrician inspect it at least once every ten years.

Sadales tīkls stressed that its smart meters meet both local and European standards and undergo certification before installation, meaning there is generally no basis for concern about inaccurate readings.